With more than 3 billion people using social media every
day, there’s no denying its significance in shaping opinions on everything from
the latest trends in pop culture to which businesses make the best doughnuts.
Social media is where customers go to rave to their friends (and strangers
alike) about exceptional customer service and products.
When done properly, social media reviews are an important
online word-of-mouth referral tool to attract prospective customers. But, what
about negative reviews? And how do you set up your social media accounts to
request and obtain reviews?
On Dec. 13, SCORE Bucks County will offer its brand-new
“Setting Up, Obtaining, and Managing Social Media Reviews” workshop.
Jennifer Gardella, Ph.D, a social media consultant helping
business owners through monthly blogging and weekly social media support will
lead the 90-minute workshop. Her academic background prepared her well for
social media marketing with extensive training in Psychology and Analytics. She has written and consulted with many
clients on the issues of social media reviews.
At the workshop, attendees will learn how to manage the
critical aspect of product/service feedback. In addition, she will share:
text-indent:-.25in;line-height:105%">
=
Why
social media reviews are important=
Set
up for reviews
=
How
to obtain social media reviews
text-indent:-.25in;line-height:105%">
=
How
to manage poor reviewsThis workshop is ideal for owners and business managers of
business to consumer organizations who need to better understand and manage the
intricacies of social media reviews.
The workshop will be held at the
Lower Bucks County Chamber of Commerce, 409 Hood Boulevard, Fairless Hills on
Dec. 13 from 9 a.m. to 10:30 a.m. Doors open at 8:30 a.m. Cost is only $15 and
includes breakfast.
Click here to register: http://events.constantcontact.com/register/event?llr=bmwxhscab&oeidk=a07egqndx0m5e32a12f